Terms and Conditions

Welcome to Manzoor Center. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. General Information

Manzoor Center provides an online shopping platform for home appliances, crockery, kitchen essentials, tumblers, tiffin boxes, kitchen items, home appliances and other household products.

We reserve the right to update these Terms and Conditions when necessary. Any changes will be posted on this page.

2. Products and Descriptions

We aim to provide accurate product descriptions, photographs, prices, and specifications. However:

• Product colors may vary slightly due to screen settings and lighting.
• Product dimensions, materials, and features should be checked before ordering.
• Product availability may change without prior notice.
• If a significant product description or pricing error is discovered, we may contact you before processing your order.

3. Prices and Payments

All prices will be displayed on the website in the stated currency, generally Pakistani Rupees (PKR).

Available payment methods, including cash on delivery or online payment, will be shown at checkout where applicable. Customers must provide accurate billing and delivery information.

We reserve the right to correct genuine pricing errors before confirming an order.

4. Orders and Confirmation

After placing an order, you may receive an order confirmation through the contact details you provide.

• An order confirmation does not necessarily mean the order has been dispatched.
• We may contact you to verify your order or delivery details.
• Orders may be cancelled if a product is unavailable, payment cannot be verified, or delivery information is incomplete.
• If payment has already been received for an order we cannot fulfil, an appropriate refund will be arranged.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe shown at checkout or communicated to you.

Delivery times may vary due to location, courier availability, weather, public holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number. Additional delivery charges, if applicable, will be communicated before the order is finalized.

6. Returns, Exchanges and Refunds

Return, exchange, and refund requests are handled according to our Refund and Returns Policy.

Please inspect your order upon receipt and contact us promptly if an item is damaged, defective, incorrect, or missing.

Eligibility for returns and exchanges may depend on the product’s condition, packaging, and the applicable policy. Nothing in these terms removes any consumer rights that cannot legally be excluded.

7. Product Warranty

Some products may include a manufacturer’s warranty or seller warranty, where expressly stated on the product page or invoice.

Warranty coverage, duration, and claim procedures may vary by product. Please review the applicable warranty information before purchasing.

8. Customer Responsibilities

When using our website, you agree to:

• Provide truthful and accurate information.
• Use the website for lawful purposes.
• Avoid fraudulent orders or unauthorized payment activity.
• Avoid attempting to disrupt, damage, or gain unauthorized access to the website.

We reserve the right to review or cancel suspicious orders where reasonably necessary.

9. Website Content and Intellectual Property

Website content, including text, logos, graphics, photographs, and design elements, may be protected by intellectual property laws.

You may not copy, reproduce, distribute, or commercially use our original content without prior permission, except where permitted by law. Product names and trademarks belonging to third parties remain the property of their respective owners.

10. Limitation of Liability

Manzoor Center will make reasonable efforts to maintain accurate product information and reliable website services. However, temporary interruptions, technical errors, or circumstances beyond our reasonable control may occur.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Privacy

Personal information submitted through our website may be used to process orders, arrange delivery, communicate with customers, and provide customer support.

Please review our Privacy Policy for further information about how personal information is collected, used, and protected.

12. Governing Law

These Terms and Conditions are subject to the applicable laws of Pakistan. Any disputes will be handled by the competent authorities or courts with jurisdiction under applicable law.

13. Contact Us

If you have questions about these Terms and Conditions, an order, or a product, please contact Manzoor Center through the contact information published on our website.

Manzoor Center
Mandi More, Rajana Road, Kamalia
Phone / WhatsApp: 0319-7800708
Email: info@manzoorcenter.com
Website: https://manzoorcenter.com

Thank you for shopping with Manzoor Center!